Shipping policy

 

At Wolkery, we are committed to ensuring that your orders are delivered safely, securely, and promptly. We strive to provide a transparent and reliable shipping experience for all our customers.

Processing Time:

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery:

  • Within Karachi: 2–3 business days

  • Nationwide (Other Cities in Pakistan): 3–5 business days

  • Delivery times may vary slightly due to courier delays, weather conditions, or unforeseen circumstances beyond our control.

Shipping Charges:

  • Shipping charges are calculated based on your order weight and delivery location.

  • We may offer free shipping promotions on selected products or during special campaigns.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email or WhatsApp.

  • You can use this tracking number to monitor your package’s progress until delivery.

Lost or Damaged Shipments:

  • If your package is lost or arrives damaged, please contact our support team immediately.

  • Wolkery will investigate the issue and provide a replacement or resolve the matter in a timely manner.

  • Customers are encouraged to inspect the package upon delivery and report any damages or missing items within 24 hours.